POLICIES & COMPANY INFORMATION

The important stuff.

Clear policies, useful contacts and the choices you have as part of Hoyoo.

Updated October 21, 2026STARSEQ LIMITED

Policies and account choices

Our company

Hoyoo is operated by STARSEQ LIMITED.

Workshop 251 on 3rd Floor, Join-In Hang Sing Centre, Nos. 2–16 Kwai Fung Crescent, Kwai Chung, Hong Kong

Website: hoyoo.cc
Support, privacy and child-safety contact: service@hoyoo.cc

Need a hand?

See our support page for help with an account, a purchase, a privacy request or reporting a concern. These pages are accessible without signing into Hoyoo.

Hoyoo · STARSEQ LIMITEDAll policies